Customer Support VA [50,000 PHP per month]

Work Hours: Full-time, 7.5 hours/day | Monday to Friday | 8 AM – 5:00 PM (Filipino Time)

We’re looking for a customer-focused problem solver who loves making people’s days better!

Using our simple automation tools, you’ll help streamline our support process while maintaining a personal touch.

RESPONSIBILITIES:

1: Customer Communication

• Respond to customer inquiries via email
• Provide timely and helpful solutions
• Use our automation tool to enhance efficiency

2: Customer Success

• Gather and organize customer testimonials
• Follow up with customers to ensure satisfaction
• Identify and address common customer concerns

3: Support Enhancement

• Help optimize our customer support processes
• Track and document customer interactions
• Suggest improvements based on customer feedback

WHAT WE’RE LOOKING FOR:

• Strong English communication skills (C1+ level)
• Natural problem-solver who thinks outside the box
• Self-motivated with excellent time management
• Eager to learn and improve processes
• Open to feedback and continuous improvement
• Reliable team player who meets deadlines

BENEFITS:

• Work-From-Home Flexibility
• Full-Time Role (37.5 hours/week)
• Competitive Salary: First month: 40,000 PHP, After first month: 50,000 PHP + performance bonuses
• Bi-monthly payments via Wise
• Supportive team environment

HOW TO APPLY:

• Submit your application (link below)
• Join us for a paid probation period
• Secure your long-term position

Ready to help our customers succeed?

=> Click HERE To Apply For This Job

Looking forward to hearing from you,
Young Publisher Team

P.S. This isn’t just another VA role. At Young Publisher, we reward growth and value with competitive raises and performance bonuses. Your success is our success!